Privacy Policy

Privacy Policy

Release date of this version: January 18, 2024

Effective date of this version: January 18, 2024

Statement:“ehealth life”APP Guangzhou Daxin Health Technology Co., Ltd. (hereinafter referred to as "we" or "Daxin Health") provides you with health services. We will collect and use your information, and hereby remind you to carefully read and fully understand our privacy policy ("this policy") in order to make appropriate choices. This app respects and protects the personal privacy of all users of the service. Unless otherwise specified in this privacy policy, this app will not disclose these information or provide them to a third party without your prior permission. This application will update this privacy policy from time to time. When you agree to the use agreement of this application service, you are deemed to have agreed to all the contents of this privacy policy. This privacy policy is an integral part of this application service use agreement.

This privacy policy helps you understand the following information:

1. What data and information is collected

2. Permission device call

3. Use of information

4. Information disclosure

5. Information storage and exchange

6. Use of Cookies

7. Information security

8. Privacy Policy Update

9. Third party information sharing

10. Delete account

11. Contact us

1. What data and information is collected

(a) Personal information: If you log in to this service through your account, we may collect and use your name, gender, account number, nickname, mobile phone number/email number and other data to display to you simultaneously. After editing, you can save it to cloud.

(b) Personal physical information: After activating the health management of this service, you are required to provide your age, height, weight, gender, date of birth and other data so that we can provide you with physical analysis records for your reference in the future.

(c) Device record data: After enabling the health management of this service, when using the device connected to this service, we will record your health data, including but not limited to weight, fat percentage, BMI, moisture rate and other data, and record them in this service. Shown to you within the service page.

(d) Device information: When you use this service, we need to obtain your information including but not limited to device model, operating system version, etc., in order to establish a Bluetooth connection with smart health devices, manage device configuration, and complete system software upgrades.

(e) Log information: We may collect log information generated during your use of this service.

(f) Network usage: We may collect information such as the type of network you are connected to and the network signal to determine the network conditions you are on so as to provide you with services.

(g) Basic application information: When you use this service, we need to obtain your software package name, software version number and other information to determine the software version you are using. In addition, our applications may integrate the following third-party services, which may collect and use user information.

(h) Bugly: We use Bugly to provide error log collection and analysis services to help us diagnose and solve technical problems with our applications. Bugly may collect device information, application usage and other data. For details, please refer to Bugly's privacy policy.

(i) Google Fit [Except Mainland China]: If you choose to authorize, our application can access your Google health data to provide more comprehensive health analysis and reporting services. We only access the data you authorize and strictly adhere to Google Health's data usage policies.

(j) Fitbit [except mainland China]: If you choose to authorize, our application can access your Fitbit data to provide more comprehensive health analysis and reporting services. We will only access data you authorize and strictly abide by Fitbit's data usage regulations.

The purposes for which we collect user information mainly include but are not limited to:

(a) Provide body fat data analysis and reporting services.

(b) personalized health advice and recommendations.

2. Permission device call

In the process of providing this service, some of your device permissions may be called. The following are the permissions we may call and their corresponding function descriptions and purposes.

(a) Bluetooth permissions: In order to connect and bind your smart health device, and receive device data and other functions.

(b) Internet access: In order to determine the network environment you are in and use some functions that require Internet access.

(c) Location permission: In order to provide location-based services, such as Bluetooth connection, location services need to be turned on.

3. Use of information

(a) This application will not provide, sell, rent, share or trade your personal information to any unrelated third party, unless you obtain your permission in advance, or the third party and this application (including this application's affiliates) individually or jointly To provide you with services, and after the service ends, it will be prohibited from accessing all such materials including those it was previously able to access.

(b) This application also does not allow any third party to collect, edit, sell or disseminate your personal information for free by any means. If any user of this application platform engages in the above activities, upon discovery, this application has the right to immediately terminate the service agreement with that user.

(c) We take reasonable security measures to protect the security of user information and prevent unauthorized access, use or disclosure. User personal information is stored on secure servers and is subject to strict access controls.

4. Information disclosure

Under the following circumstances, this application will disclose all or part of your personal information based on your personal wishes or legal provisions:

(a) Disclosed to third parties with your prior consent.

(b) Your personal information must be shared with third parties in order to provide the products and services you request.

(c) Disclosed to third parties or administrative or judicial agencies in accordance with the relevant provisions of the law or the requirements of administrative or judicial agencies.

(d) If you violate relevant laws and regulations of the country or region, or this application service agreement or related rules, you need to disclose it to a third party.

(e) If you are a qualified intellectual property complainant and have filed a complaint, disclose it to the respondent at the request of the respondent so that both parties can handle possible rights disputes.

(f) In a transaction created on this application platform, if any party to the transaction performs or partially performs its transaction obligations and makes a request for information disclosure, this application has the right to decide to provide the user with the contact information of the counterparty and other necessary information. Information to facilitate the completion of transactions or resolution of disputes.

(g) Other disclosures that this application deems appropriate in accordance with laws, regulations or website policies.

5. Information storage and exchange

The information and materials collected by this application about you will be stored on the servers of this application and/or its affiliated companies. These information and materials may be transferred to your country, region or outside the country where this application collects information and materials, and in Accessed, stored and displayed overseas.

6. Use of Cookies

(a) If you do not refuse to accept cookies, this application will set or access cookies on your computer so that you can log in or use this application platform services or functions that rely on cookies.

(b) You have the right to choose to accept or refuse to accept cookies. You can refuse to accept cookies by modifying your browser settings. However, if you choose to refuse to accept cookies, you may not be able to log in or use the network services or functions of this application that rely on cookies.

7. Information security

(a) This application account has security protection functions. Please keep your username and password information properly. This application will use security measures such as encrypting user passwords to ensure that your information is not lost, abused or altered. Despite the aforementioned security measures, please also note that there are no "perfect security measures" on the information network.

8. Privacy Policy Update

We may update this Privacy Policy from time to time to reflect changes in the law, business needs, or user feedback. The updated Privacy Policy will be posted on the App and users will be notified before it becomes effective.

(a) If we decide to change our privacy policy, we will post these changes in this policy, on our website and where we deem appropriate so that you can understand how we collect and use your personal information and who can access this information, and under what circumstances we will disclose this information.

To prevent disclosure of your personal information, such as contact information or postal address, to third parties. Please protect your personal information properly and provide it to others only when necessary. If you find that your personal information has been leaked, especially the username and password of this application, please contact the customer service of this application immediately so that this application can take corresponding measures.

9. Third party information sharing

In order to ensure the implementation of relevant functions of the service and the safe and stable operation of the application, we may access software development kits (SDK) or similar applications provided by third parties to achieve related purposes. We will conduct strict security assessments on the software tool development kit (SDK) or similar applications used by our partners to obtain information to protect the security of your personal information. The following is information about the main third-party service providers we have access to. You can view the relevant data use and protection rules of third parties through relevant links. Please note that the personal information processing rules of third-party SDKs may change due to version upgrades and other reasons. Please refer to their official instructions. We are not responsible for how third parties use the personal information they collect from you, and we cannot control them. use.

Our purposes of use and applicable third-party privacy policies are set out below:

(a)SDK name: Apple Health Data Sync Service

Service type: Synchronizing health data

Types of personal information collected: Weight, BMR, FAT, blood pressure

(b)SDK name: Fitbit health data synchronization service

Service type: Synchronizing health data [except mainland China]

Types of personal information collected: Weight, fat percentage

(c)SDK name: Alibaba Cloud SMS Service

Service type: Send SMS verification code

Types of personal information collected: Mobile phone number

Privacy Policy：https://terms.alicdn.com/legal-agreement/terms/suit_bu1_alibaba_communication/suit_bu1_alibaba_communication201802011702_87839.html

(d)SDK name: Tencent Enterprise Email Service

Service type: Send email verification code

Types of personal information collected: Email

(e)SDK name: Tencent Bugly SDK

Service type: exception collection

Types of personal information collected: mobile phone model, mobile phone brand, Android system version, Android system API level, manufacturer system version, CPU architecture type, whether the device is rooted, network type, the name and PID of the process currently running in the application

10. Delete account

You can use the above rights directly by visiting our website：https://common.daxinhealth.com/api/cancel?lang=en

The act of delete your account is irreversible. When you delete your account, we will delete your personal information, unless otherwise provided by laws and regulations.

11. Contact us

If you have any suggestions or questions about the data processing practices outlined in the Privacy Policy, you can contact us via the email address below. We're happy to address your concerns directly.

Contact email: daxin21@daxinhealth.com

Company address: Room 810, No. 1 Yichuang Street, Huangpu District, Guangzhou (Sino-Singapore Guangzhou Knowledge City)

Factory address: Room 602, Building 3, No. 9, Jinshagang 1st Road, Dalang Town, Dongguan City, Guangdong Province